Privacy Policy
Abhoca respects the personal data of everybody, who visits our websites or in any other way shares personal data with Abhoca. Therefore, we want to inform you of how we process your personal data. We recommend that you read this Policy, so you become familiar with how Abhoca handles your personal data.
BY
1) USING THIS WEBSITE
2) EXCHANING INFORMATION WITH ABHOCA or
3) PURCHASING OUR PRODUCTS
YOU CONFIRM TO BE AWARE THAT INFORMATION ABOUT YOU IS BEING COLLECTED AND PROCCESSED IN THE WAY IT IS DESCRIBED IN THIS POLICY FOR PROTECTION OF PERSONAL DATA.
YOU CONFIRM THAT YOU ARE AWARE THAT ABHOCA, WITHOUT PRIOR NOTICE, CAN CHANGE THIS POLICY.
We will, however, always process your personal data in compliance with the Policy applicable at the time when we originally collected your information.
1. Policy for protection of personal data
The purpose of this Policy for protection of personal data is to inform you of how we process and use your personal data, when you visit our websites, write to us or purchase our products.
Abhoca strive to ensure that every single person, who has personal data being processed by Abhoca, can be certain that we will respect your privacy and that we take due care of your personal data. Abhoca abides by all applicable national and EU legislation including EU’s GDPR (General Data Protection Regulation), which regulates how personal data is collected and processed concerning private individuals (“personal data").
2. Purpose
We collect and process your personal data (ie. name, address, phone number and email) so that we can offer you the necessary services and information. We will be processing your personal data with a view to
answering questions or requests that you have made to us.
handling product orders send to us.
taking care to meet our obligations to you in connection with agreements you have made with us directly.
trying to anticipate and solve any issues in regard to products or services we are delivering to you, including expediting returned goods and handling any complaints.
developing products and services that will meet your needs.
In order to optimize the services we offer, we may want to process your personal data for direct marketing purposes. Out of our respect for you, we only process your personal data for direct marketing, if we have made you aware hereof and - if necessary - have asked for your prior consent.
Also, you are entitled to - at any given time - to contact us and ask us to stop processing your personal data for any of the above stated purposes. We will cease to process your personal data as soon as it is feasibly possible.
3. From where do we receive your personal data
We only process personal information that you have submitted to us voluntarily, when you register your profile. We do not collect information from third parties.
4. Who is processing your personal data
Abhoca A/S, Ole Lippmans Vej 1, DK-2630 Taastrup, CVR nr. 39696827, is data controller and responsible for processing your personal data.
5. Data Processors
Abhoca uses external partners as data processors to process and archive the personal data of our private customers. The most important one being:
Abena Data ApS, Egelund 2, 6200 Aabenraa, Denmark.
Abhoca does not use servers or data processors, who are placed outside the EU/EEA. If we in the future do start using servers or data processors placed in countries outside the EU/EEA, such third parties will not process your personal data for other purposes than those instructed by Abhoca. Also, Abhoca will make sure that such third parties offer adequate and sufficient IT security to protect and safeguard your personal data.
6. Transfer
Abhoca does only transfer your personal data to third parties, for instance, to a partner or a distributor of our services to fulfil the purpose for which your personal data has originally been collected and processed. An example could be delivery of our products to your home address.
Such third parties will not process your personal data for any purposes other than the ones we have instructed them to use it for. Abhoca does require that such third parties put in place sufficient IT security measures to make your personal data as safe as possible.
7. Categories of personal data
In order for us to fulfil our customers’ orders and delivery of goods, Abhoca does process a number of personal data. Most personal data falls into the category of ordinary information, and some are considered to be ‘sensitive information’.
Non-sensitive information: Name, address, phone number, e-mail address and terms of payment.
Sensitive information is for example information about personal health, religion or political persuasion. Abhoca does not process health information or other sensitive information without having obtained an explicit consent from you as our customer or in accordance with a Data Processing Agreement entered into with a third party data controller.
Please do not enter or upload sensitive personal information. If Abhoca becomes aware of such sensitive personal data having been registered, Abhoca will delete such information, unless we have a sufficient purpose and basis for processing such information.
8. Categories of recipients of personal data
Your personal data will only be made accessible to relevant employees in Abhoca, who need this information to do their job.
9. Timeframe for erasing personal data
Abhoca archives and processes your personal data only for as long as it is required to fulfil the purpose for which your personal information was originally collected and stored.
Usually Abhoca archives your information for up to 5 years, unless Abhoca has a legal right to archive your information for longer or in the event that such information is part of a legal claim.
10. Your rights
You have as a data subject (a registered person) certain rights, which are described below:
Right of Access: You may, at any given time, request to gain access and be informed of which personal data Abhoca is processing; cf. EU’s GDPR.
Right to rectify, alter, restrict and erase personal data: If you become aware that Abhoca is processing wrongful or incorrect personal data about you, you can request that we alter, rectify, restrict, or erase such information.
Right to object and lodge a complaint: Any request from you to gain access or to ask for your personal data to be altered, rectified, restricted or erased as well as in cases where you do not agree with how Abhoca is processing your personal data, you can contact: Abhoca A/S, Ole Lippmans Vej 1, DK-2630 Taastrup - gdpr@Abhoca.dk
If you still disagree with the processing after your case has been discussed with Abhoca, you can lodge a complaint with: Datatilsynet, Borgergade 28,5, 1300 København K.
11. Data Controller
Abhoca has chosen one or more persons to be data controllers, who are responsible for the data processing activities in Abhoca and for compliance with relevant laws and regulations.
12 .Subscription
When you subscribe to Abhoca’s Newsletter, we record the email address you use. You email address enables us to automatically send you our newsletter, and your data is processed through our own subsidiary, Abena Data ApS. (data processor).
A few Abhoca employees have access to our list of subscribers. This information helps Abhoca monitor the volume and nature of our subscriptions. The information regarding individual subscribers are not transferred to other parties and your email address is automatically erased when you terminate your subscription.
13. Cookies
Apart from the personal data you use in connection with your purchases, your subscription, and using other services, all Abhoca’s websites use cookies when you browse for information on our sites.
We do this to make our websites perform at their best to enhance your user experience, and on occasion we will place small data files, so-called cookies, on your computer.
What is a cookie?
A cookie is a small text file, which a website stores on your computer or mobile device, when you visit internet sites. This way the particular website can remember your activities and settings (such as login, language, font size and other settings for perfect viewing) for a certain period of time, so that you do not need to make new settings every time you access the particular site or moves from one site page to another.
How does Abhoca use cookies?
A number of our websites uses cookies to remember:
your settings for showing of contrasting colour or font size.
whether you have already seen a pop up box on cookies or already have accepted or not to use our cookies on our websites.
It is not, strictly speaking, necessary to accept cookies in order for our websites to perform well, but it will enhance your user experience. You can delete or block cookies, but be aware that the functionality of our websites will suffer.
Your personal data collected through our cookies are not used to identify you personally. Our cookies are not used for any other purposes than the ones detailed in this Policy.
How does Abhoca control cookies?
You can control and/or delete cookies as you like - read more on www.aboutcookies.org You can delete all the cookies, which already exist on your computer/mobile device and set most browsers to prohibit cookies from being stored on your devices. If you chose to do this you may have to manually edit settings every time you visit one of our sites. Also, some services and functionalities may no longer work nor be available to you.